PRIVACY AND SECURITY:
We neither sell nor share your information with outside companies or third parties. When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information. We encourage you to sign-up for our e-mailing list. These letters provide you with advanced notice of store sales, new merchandise, and other store-related events. But, of course, you have the freedom to add or remove your name from our list at any time.Your credit card is completely safe. Protecting your information is our highest priority. We have developed several safeguards to keep your information completely confidential. To proceed to checkout, you must enter your e-mail address and create a password. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
STANDARD SHIPPING: $4.99. ALL ORDERS OVER $75: FREE SHIPPING!
Most orders will ship out within 48 hours of ordering (we do not ship Sundays or holidays). Your order will be shipped first class or priority shipping with USPS which usually takes 2-3 business days, depending on your location.
RETURNS AND EXCHANGES:
If your purchase does not work out for you, we are happy to exchange or refund you for most items. However, due to the nature of a small online business, there are some return guidelines and restrictions.
Because of the limited quantities per style and size, we can not guarantee we will have any specific items available for exchange. Our inventory moves quickly, but we will do whatever we can to exchange size or restock an item you simply can’t live without!
ALL RETURNS AND EXCHANGES MUST BE RETURNED ACCORDING TO THESE INSTRUCTIONS:
- Email us at firstname.lastname@example.org to request a return authorization. Please include: NAME, ORDER NUMBER, ITEM(S) BEING RETURNED, and REASON FOR RETURN.
- All clothing and shoes must be returned unsoiled (no makeup residue), undamaged, unworn and original tags still attached. Gift / products must be returned in their original box. We simply cannot honor any refunds if these standards are not met.
- All returns must be received by our returns department within 30 days of your purchase.
- Shipping fees are not refunded. Customer is responsible for all return and/or exchange shipping fees.
- We reserve the right to deny full or partial refunds for items sent back that do not meet these standards.
- All refunds will be processed 7-10 days after receiving and inspecting return.